Pacific Chiropractic and Massage Therapy

Lori (RMT) is patient and very skillful. I simply didn't appreciate that they charged me full price because I was late. I understand it's important for these business to follow strict scheduling system. I would have gratefully waited until they have a free spot (which I know they have a lot of), or re-schedule. Oh well.

Dr. Gordon Gertz has been around for several years and I can see why. He’s cheerful, friendly, knowledgeable, patient and effective.I came here a couple of years ago with a lower back issue and with his help I’ve seen steady and sustainable progress.There are two RMTs here as well. I have had appointments with Daniel and he’s an RMT version of Dr. Gertz - similar qualities.I keep coming back every now and then for ongoing treatment and I’d recommend anyone to try them out!

Dr. Gertz is a very knowledgeable and caring chiropractor. He obviously loves his job of helping you heal. All the front office staff are great too!

Dr. Gertz is a very competent chiropractor. He is very professional, kind and he makes a point of staying on time, which really appreciate with my busy schedule. also appreciate that he really listens to me about my concerns. My back and shoulders already felt so much better after just a couple of sessions. Interestingly, I had been suffering from sort of acid reflux which had been bothering me for several months. It completely went away after he adjusted a spot on my back! It came back about a year later, and again, after another chiropractic adjustment, it went away! Who would have known?! I've been seeing him for a few years now and plan to keep seeing him regularly. He is very considerate and truly cares about helping you feel better. I highly recommend him!

I needed new orthotics, and the chiro here was professional and helpful, taking his time in explaining the body mechanics and how they would be impacted with the new fitting. A follow-up visit for minor adjustments completed the transaction.

Extremely flexible appt schedule, Dr. Gertz is very professional and a skilled chiropractor. I recently had a massage done by Erik who is also very professional and a skilled massage therapist.That combined with their location, it's within 5min. walking distance of the Canada Line and their polite secretary's. It's a good place.

I am so pleased after a wonderfully informative assessment with Dr. Gertz. He is so welcoming and kind, and I could tell he truly cares about his patients and enjoyes what he does.I had also booked an RMT massage with Daniel today after my assessment with Dr. Gertz.Daniel is also extremenly friendly and very skilled. I was immediately comfortable and thoroughly enjoyed my treatment.I am looking forward to my healing journey at Pacific Chiropractic and Massage. Highly recommend!!

I fell off a bed during the chrio session with Dr. Gertz and landed on the left side which had been badly injured. (I had gotton several treatments from him for the injured side and my neck and pain on both recently came back, so I started to see him again.)Well, let's say the chiropractor missed the moment to stop me (I was struggling to keep balance for a few seconds on the bed and he was right beside me). What I don’t really understand is that he was just standing, not coming to me after the fall - as if a minor thing happened.I expressed how I felt by his reaction. I meant I was embarrassed by his reaction in my email, but he replied that because he noticed I was embarrassed, that's why he didn't come to me not to make me further embarrassed. Before I left, I told him that it really hurt. He was writing something on my file at the moment, and saying - without eye contact- yeah

One of the worst experiences I ever had in such a place as Pacific Chiropractic, I was humiliated, disrespected and very disappointed.My appointment was at 710 had to wait till 724, my neck started to pain as I was injured in an accident. However, in a very polite way I mentioned to the front disk lady I will go as it is late and my neck really hurts.She gave me a very bad attitude like I made a crime by saying I can’t wait anymore as my appointment suppose to start 15 mins earlier.She was very discourteous, rude, and insulting, with no manners at all, she was the pure example that no humanity has left anymore. No matter what I would never go to this place ever again.Anyhow, thanks to the Doctor to give me a call and apologies for everything, and I apologize if I misbehaved in the heat of the moment.

Everything about this location is great. You are told at an indepth, slow rate; what is happening to your body and why it's happening. Then, you are told what will be done and why and how. You are there, included in the conversation. After all, it is your body. And they understand that, they don't just look at you like another thing to hurry and finish. This is all in person.However the online form that they provide is not well organized. After filling out the form and sending it back, I was told that the form was blank and should just complete it when I came in. They gave me the form and it was 90% done. I had missed three questions and the rest were not applicable to me-but that wasn't clear. So, this is something that needs to be fixed. As it's not readable easily. You don't know what you are reading. Mainly due to spacing.